about us

Answering & Order Taking Services

When acquiring customers and retaining their loyalty, we recognize the importance of offering customer care that qualifies as nothing short of the best. We work within a competitive market place that doesn't leave room open for compromise or semi-refined services that's where we come in.
Our call centre agents and support management team are trained to deliver outstanding, time-sensitive service to customers. This is done through varied means like Email / Telephone Customer Care, Product Cross-Selling, Instant Messaging and more. Our agents are prepared to take on any kind of customer service or order, since we are equipped with the knowledge, technology, and experience to execute. The services we provide include:
 

Telephone Customer Care

The 'email and chat' alternative with live customer service agents is available. This gives customers a more personal interaction with our agents as live operators. They can take advantage of our superior inbound customer care, order-taking, and information and data services.
 

Customer Services

As part of this service, we offer new and improved options under Email, Instant Messaging, VOIP and other knowledge based technology.
Our services under inbound and outbound cater to pinpointed areas that we focus on exclusively to help create a service-providing platform that is of high standard.
Haveltech guarantees an experience with its interface that meets the needs of your organization's employee strength, for we have the resources to build a completely customizable program of support options. Our Helpdesk Customer Service Divisions work round the clock all 7 days of the week, to be of assistance night and day.
 
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